Jul 022018

Microsoft 70-410- Installing and configuring Microsoft Server 2012 (MCSA)

ITIL – Foundation

Indicia – Customer care training

Cisco – Foundation networking course

HND Technical Support – Glasgow City College
Notable Higher National Units :Routing and networking technology, Client operating system, Software development, SQL databases, ITIL and computing ethics

HNC Computing – Glasgow City College

SVQ Customer support level 3,call handling level 2, Modern Apprenticeship: Call Handling

Business and information technology- Glasgow Nautical college

Standard Grades – Maths, English, Computing, Physics, Drama, PE,

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